Operations Coordinator

Field Solutions

Full Time


Mission’s workshop is tasked with building most of our equipment used on productions big and small, and covers the gamut of DIT, Digital Dailies and Video Playback equipment. As such, it’s much more than a rental facility, this is the front end of where the digital workflow starts. With a strong ability to deal with complex logistics, often supporting projects shooting in remote locations, this job is well suited to someone who enjoys being hands-on, with some technical understanding of digital cinematography and workflows.

This role would suit someone who is happiest working with people, and will require regular communication with our clients, third party suppliers, our internal teams and the freelancers we support. Some of the key tasks for this role include but are not limited to:

  • Improving internal systems by supporting the Field Solutions Manager in the running of Current, our internal asset management system.

  • Play a vital role in asset management, by helping to make sure we know where every single item in our workshop is at any given time.

  • Work closely with the Field Solutions Manager by tracking workshop expenditure.

  • Work closely with our pool of freelancers; DIT, Lab and QTAKE Operators and support them with their kit requirements.

  • Taking care of the administration side of the workshop which includes varied tasks such as issuing RMA’s or chasing productions for damaged and broken kit, raising POs and checking quotes

  • Coordinate the daily logistics by speaking with clients for deliveries and collections, organising the drivers schedules, booking couriers, and producing carnets.

  • Other logistical planning can include anything from liaising with rental houses and studios to organising rental vehicles for our technicians when needed.

Mission is both fast-paced and forever evolving, and we’re passionate about hiring people who thrive in that environment. The successful candidate will be happy to turn their hand to whatever is needed to help keep things running smoothly. We are open between 9am-6pm, however, with a 35 hour contract this means you will be doing 8 hour days. The office rota is designed so that the office is covered between 8am-6pm. Your role will be primarily on the shift of 10-6 however, the team can be flexible if need be.


  • Have an interest in the client-facing side of the film/TV production industry

  • Strong initiative and proactive approach to work.

  • Being a team player is key.

  • A helpful, can-do attitude

  • A practical approach to technical problem solving

  • An excellent command of both written and spoken English

  • Outstanding client service skills, in person, over the phone and email

  • An organised and methodical approach to your work

  • Ability to work well under pressure

  • Legal entitlement to live and work in the UK

  • Live within a reasonable commute to our NW10 office

  • Not necessary but beneficial:

  • Fluency in an additional foreign language

  • Experience using asset management softwares, especially Current

  • Spreadsheet experience

  • Google Suite experience

Please note: whilst having experience in the industry is always a bonus, we’re keen to hear from people from all backgrounds and experiences. What’s important to us is finding a person who can fulfil the above and work with our existing team, whether or not they have industry experience.


In return, you’ll get to work with a dedicated and friendly team, and be involved in some of the most exciting digital film projects currently being shot both here in the UK and abroad.

This role will be based at our West London office at Garden Studios starting as soon as possible.

We’ll offer you a competitive rate, as well as the opportunity to learn all about what we do. At Mission we love to help people grow and expand their roles, and we’re happy to support you in achieving your career ambitions. If you’re prepared to work hard, we’ll take good care of you too.

Please send us your CV with a cover letter to let us know why you would be good for this position.