Mission Gateway
Setup Guide
Items included
2x Starlinks,
2x 50m Starlink cables mounted on drums
2x Starlink pole mounts
2x Starlink Power Supply Units
2x 2m Starlink proprietary connector to ethernet cables
2x Starlink Power Supply unit power cables.
1x C-Stand Mount (3x Nuckles and 1x pole)
1x Starlink Panel
The physical setup of the Starlink
1. Remove 1x Starlink Panel, 1x Starlink 50m Drum, 1x Starlink Pole Mount with baby pin adaptor from the pelicase.
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2. Place the Starlink Panel on a flat surface with the flat side facing down. Familiarise yourself with the connector at the rear and its orientation.
3. As you can see, the notch of the connector is on the top, please bear this in mind when completing the next steps.
4. Take your drum and place it on a flat surface with the feet on the floor. The ends of the drum are different. The end you will need for the Starlink side is attached to the top handle. Remove the velcro tie from the handle. Pull the cable off the drum until you have around 2-3m of spare cable to work.
5. Pick up the Starlink pole mount to the baby pin adaptor. This is how we mount the Starlink to the C-stand. Before attaching to the Starlink panel we need to route the cable underneath the mount as shown.
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6. Insert the cable before clicking the mount into place. Taking care to keep the notch upwards. (to remove the cable, simply pull from as close to the connector as possible; it may feel stuck, but it will come out)
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7. Once the cable is inserted, push the mount into the grooves until it clicks. If done correctly the feet of the mount should be within the slits on the panel and the cable should be run through the gap on the side.
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8. In order to remove the mount, you will need to lift in the middle until the notch is no longer engaged and then pull the pull towards you.
9. The next part involves mounting the Starlink to a C-stand. If you have never set up a C-stand before, please take the time to watch this short video.
https://www.youtube.com/watch?v=SWZ5l7eykNs
10. Now you have set up your C-stand. Place it to one side and ensure the bolts on the starlink pole mount are positioned correctly. The top bolt should remain tightened, as this is what holds the 3D printed adaptor inside. Make sure the bottom bolt is set so it does not protrude into the hole as this will stop as from being able to slide it onto the mount.
11. Now, grab your c-stand and place it on a level surface. Now, take your Starlink panel and place it onto the top pin. Once inserted use the provided allen key which can be found in the large case to turn the bolt to the right until it is tight and the panel can no longer be lifted off the stand.
The physical setup of the Starlink is now complete. We can now move on to setting up the bonded router and antennas. But first you will need to find a space for these to be set up. You will need access to mains power from a plug socket or battery source and plenty of space. It is recommended that the antennas are placed near a window for increased performance so please bear that in mind when selecting an area.
Setting up the bonded router and antennas.
1. Having placed your plugged in Starlink onto the stand you should have a drum of cable at your feet. Make sure to leave plenty of slack cable at the base of the stand in case you need to move the Starlink. Then proceed to run the cable from the drum to the destination where you will be setting up your bonded router. Make sure to avoid placing the cable in door ways in order to avoid damage. It may be best to plan your route before.
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2. Once you have reached your planned router destination, place your drum to the side. Take the smallest of the cases. This encases your bonded router. To open the case, pull both of the front clasps and lift the lid. In the top of the lid you will find the power supply in the pouch to the right. (There is also a spare power supply in a separate pouch).
3. Plug the power supply into a mains power socket. (There is a 4 way extension lead in the large pelicase should you require it). Take the other end of the power supply and connect it to the socket on the pelicase labelled power. Match up the notch with the indent of socket and insert the cable. You will hear it click. (In order to remove the cable there is a push button at the top of the connector which will release the locking mechanism.)
3. Now take the Starlink Power Supply power cable and plug the UK plug end into mains power. Or into one of the sockets on the provided 4 way extension lead if you are using it.
5. Next is to insert the other end of the power cable into the Starlink Power Supply Unit. This can only be inserted in one orientation. There is a notch in the connector that guides the pins. Push the connector in until it is flush with the power supply. The light on the front of the power supply should now be on and solid white.
6. Now take the drum of cable that you previously ran to the router location. Release the cable tie in order to unravel the ‘tail’ of the drum. This is the connector that will plug into the Starlink Power Supply.
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7. With the tail of the drum unravelled sufficiently, take the connector labelled with blue tape and insert it into the blue socket. Again, take note of the orientation. Attempting to insert incorrectly will damage the connector. Insert the connector until it is flush with the power supply.
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8. Now take the Starlink proprietary connector to the ethernet cable that we previously removed from the Pelicase. Take the end of the above cable with the red tape and insert it into the socket marked with red tape. Again, take note of the orientation. Attempting to insert incorrectly will damage the connector. Insert the connector until it is flush with the power supply.
9. Take the other end of the above cable with the pink tape and insert it into the Ethernet socket labelled ‘WAN 1’. Ethernet connectors can only be inserted in one orientation, so please take care when inserting. (In order to remove this connector you will need to push the release at the top of the Ethernet socket labelled ‘PUSH’ and also squeeze the bottom of the connector) and then the connector can be pulled out.
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10. The antennas are mounted on baby pin adaptors. This allows us to mount them to the ‘Knuckles’ Once you have set up your c-stand, find a place close by to the router to place it and add a sand bag to the largest leg in order to prevent it falling over and damaging the antennas we are mounting to it.
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11. Take the pole and three knuckles from the large peli case. These should already be mounted in the configuration we will be using them but take note of the construction should you need to make adjustments.
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12. Using the knuckle at the end of the pole with the mount facing upwards we can proceed to mount the first antenna. Again this is the same procedure as with the middle knuckle. Just be aware of the cable and how it falls. We will need enough length on the cable in order to reach the back of the router case.
13. Follow the above step for the second antenna. This Antenna will face as shown below:
​14. On the back of the router box, there are 11 BNC connections, 8 are colour coded red for the 4/5G connections, 2 are yellow for the Wifi AP and one is blue for the GPS module. Connect all the red connections from one of the antennas to the bottom set of BNC connections as shown below:
15. Then connect the other antenna to the top red connections along with the yellow wifi cables and single blue GPS cable:
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16. These cables will lock into place. Once all cables are connected, wait 5 to 10 minutes for the unit to boot up.
17. To connect to the wifi, look for the Wifi name “MISSION_GATEWAY”. There is also a QR code on the box to join on mobile devices.
18. For LAN connections (Hard wired connections) plug an ethercon cable (pictured below) into one of the LAN ports and then into your ethernet port on your computer/ device.
Additional information
Firewall and Security:
As all connections route through Missions internal servers, security is locked down to TPN standards behind our Firewall, this means some domains and countries may not be reachable due to Geo fencing and DNS filtering. If you find a website or domain blocked please contact gateway@missiondigital.co.uk for assistance.
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Best Performance Recommendations:
For best performance we would recommend using an ethernet cable and plugging your device into one of the LAN ports on the Gateway Pelicase. If extra ports are needed a network switch can be plugged into one of the LAN ports to provide more ethernet connections to client machines, if you require more ports please contact Gateway support who can assist.
Wifi:
The gateway is configured to give out guest wifi. Below are the login credentials:
Wifi SSID (2.4/5GHz): MISSION_GATEWAY
Password: digital1
Located on the Gateway pelicase is a QR code that can be scanned on the case on Phones/ tablets for quick access.
Weather:
Starlink is IP67 weather rated, it can handle rain and snow. For Starlink placement, make sure the panel is pointing up towards the sky with no obstructions. This will provide the best service. The App can be downloaded to find the best direction to point the panels to get the best satellite coverage.
Starlink Setup Video Guides: https://www.starlink.com/gb/videos
The main gateway router is not fully weather sealed. Please keep this unit indoors or under cover.
Service Coverage:
Mission Gateway is set up to allow roaming across the UK - both in Satellite and 4/5G coverage. Please contact gateway@missiondigital.co.uk to enquire for locations outside of the UK.
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Fair Usage Policy:
Mission provides the Gateway with a fair usage policy of 500GB of data per month throughout (combined upload and download). Mission will track and provide reporting into usage, if you need more data this can be added at an additional cost. If you think you will need to use more data please contact gateway@missiondigital.co.uk.
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Support and Contact:
Support Contact: gateway@missiondigital.co.uk
Support Number: +44 208 964 4965
Starlink App download:
Android - https://play.google.com/store/apps/details?id=com.starlink.mobile&hl=en_GB&pli=1
IOS - https://apps.apple.com/us/app/starlink/id1537177988
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Current list of blocked countries:Albania, Anguilla, Argentina, Bahrain, Bhutan, Bosnia and Herzegovina, Brazil, Brunei Darussalam, Bulgaria, Cambodia, China, Congo, Dominican Republic, Egypt, Equatorial Guinea, Estonia, Greece, India, Italy, Indonesia, Iran, Iraq, India, Japan, Kazakhstan, Laos, Mauritius, Mexico, Mongolia, Montenegro, Myanmar, North Korea, Pakistan, Palau, Panama. Russia, Serbia, Seychelles, Somalia, Tajikistan, Thailand, Togo, Turkey, Turkmenistan, Uruguay, Uzbekistan, Vietnam, Yemen
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For more information or sales support, please contact: gateway@missiondigital.co.uk